Cookie Policy

Last updated: July 22, 2026

Introduction

This Cookie Policy explains how HarnessHive ("we", "us", "our") uses cookies and similar technologies when you visit our website at harnesshive.com ("Website") and when you use the HarnessHive application ("the Service"). It explains what these technologies are, why we use them, and how you can control them. It works alongside our Privacy Policy.

What are cookies?

Cookies are small data files placed on your computer or device when you visit a website or use a web application. They are widely used to make sites work, or work more efficiently, and to provide reporting information. We also use similar technologies such as local storage, pixels, and tags; where we say "cookies" in this policy we mean all of these.

How we use cookies

We use cookies to keep the Website and Service running securely, to keep you signed in, to remember your preferences, and — with your consent — to understand how our product is used so we can improve it. Some cookies are set by us; others are set by the third-party providers described below.

Consent

Essential cookies are always active because the Website and Service cannot function without them. Non-essential cookies (such as analytics) are only set after you give consent through our cookie consent banner. You can change or withdraw your choice at any time via the banner or your browser settings.

Types of cookies we use

Strictly necessary (essential) cookies — required for the Website and Service to work and cannot be switched off in our systems. They are typically set in response to actions you take, such as logging in, securing your session, or setting privacy preferences.

  • Cloudflare — security and performance; identifies trusted traffic and protects against malicious activity. Does not store personally identifiable information.
  • HarnessHive application — authentication and session cookies (and equivalent local storage) that keep you logged in and maintain your session while you use the Service, plus cookies that remember settings such as your cookie preferences.

Analytics and performance cookies (non-essential — set only with consent) — help us understand how visitors and users interact with the Website and Service so we can improve them.

  • PostHog — product and website analytics; measures feature usage, page views, and engagement. Data is used to improve the Service.

Payment cookies (third party) — set when you go through checkout or manage a subscription.

  • Polar — our merchant of record for payments; may set cookies necessary to process your transaction securely and prevent fraud. These are governed by Polar's own cookie and privacy terms.

Email engagement (related technology) — our newsletter and transactional emails may contain pixels or tracked links.

  • Loops — measures email deliveries, opens, and clicks. These operate within the emails we send rather than on the Website; see our Privacy Policy for details.

Your choices regarding cookies

You can accept or reject non-essential cookies through our consent banner, and change your preferences at any time. You can also set your browser to block or alert you about cookies, but if you block essential cookies some parts of the Website or Service will not work. To opt out of marketing email tracking, use the unsubscribe link in any email.

For more on managing cookies, see your browser's help pages (Chrome, Firefox, Safari, and Edge each provide cookie controls).

Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. When we make material changes we will revise the "last updated" date above. Please revisit this policy regularly.

Contact us

If you have any questions about our use of cookies or similar technologies, email us at info@harnesshive.com.